In-House Laboratory
Blood, urine and stool testing run on site, so answers arrive sooner.
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Hospitalisation & Emergency Care
Urgent Veterinary Support During Clinic Hours
Emergency care is available during clinic opening hours, subject to veterinary team and facility availability. Please call before travelling whenever it is safe to do so, so the team can prepare for your arrival and tell you what to do on the way.
When a pet arrives unwell or injured, the first priority is assessment and stabilisation. We will tell you what we are doing and why, give you an honest picture of your pet's condition, and set out the options before treatment continues.
Call the clinic straight away if your pet shows any of the following:
If you are unsure whether something counts as an emergency, call anyway. It is always better to ask.
Urgent cases are assessed on arrival rather than in booking order. Depending on your pet's condition, the visit may involve:
Where a pet is critically unwell, stabilising them comes first and the fuller conversation follows as soon as it safely can.
Some patients need care that goes beyond what any daytime clinic can provide. Referral may be recommended when your pet requires:
In those situations we stabilise your pet as far as we safely can, explain why referral is the right decision, and coordinate the transfer so the receiving team knows exactly what has already been done.
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Something specific to your pet? Contact the clinic rather than relying on general information.
+971 56 227 8484No. Emergency care is available during clinic opening hours, 9:00 AM to 9:00 PM every day, and is subject to veterinary team and facility availability. Outside those hours, please contact a dedicated 24-hour emergency hospital.
Yes, whenever it is safe to do so. Calling lets the team prepare for your arrival and give you advice for the journey. If you cannot call safely, come in and telephone from the road if someone else can.
Urgent cases are assessed on arrival rather than in booking order. Where several patients need attention at once, they are prioritised by clinical need, which can mean a short wait for a stable patient.
It depends entirely on what your pet needs. We will give you an estimate before treatment proceeds wherever the situation allows, and we will tell you if the picture changes. Where immediate action is required to relieve suffering, we act first and discuss the details as soon as possible.
During the initial assessment it is usually better for your pet if the team can work without distraction, and we will keep you informed throughout. We will tell you when you can be with them.
We will say so directly. Your pet will be stabilised as far as we safely can, and we will coordinate referral to a facility equipped for continuous or intensive care, passing on everything we have done.
Call the clinic immediately and bring the packaging or a photograph of the substance with you. Do not try to make your pet vomit unless a veterinarian has instructed you to, as this can cause further harm with some substances.
Yes. Internal injuries after a fall or road accident are not always visible, and some become apparent only hours later. A check-up is worth the trip.
If your pet needs urgent attention during opening hours, telephone the clinic on +971 56 227 8484 before travelling whenever it is safe to do so.